Skip to content
Skip to content

B2B services

Search campaigns that feed a sales team

High spend on broad match was filling a CRM with tire-kickers. We rebuilt Search around buying-intent clusters and a landing page for each.

Anonymised B2B services company

The constraint

The sales team was drowning in form fills from informational queries. Reporting celebrated CPL while close rate fell. Brand terms were mixed with competitor and research terms in the same ad groups.

What we changed

  1. Separated brand, competitor, and problem-aware search into distinct campaigns
  2. Wrote negatives from six months of search terms
  3. Built one landing page per cluster with a single primary action: book a diagnostic call
  4. Imported offline conversion values when a meeting was held, not when a form was submitted

What moved

  • Restored

    Query control

    Research language no longer shared budget with high-intent terms

  • Offline import

    Sales signal

    Optimisers saw held meetings, not raw form volume

  • 1:1

    Page match

    Each intent cluster landed on a page written for that query

Results describe this engagement’s operating changes. They are not a promise of identical outcomes for every brand or market.

Related services

Related reading